Stay in Control

At BetandPlay Casino, we want gambling to remain a choice you can manage. We provide account tools to help you set limits, take a break or stop playing. We encourage you to decide how much time and money you can spend before you start, and to check those decisions regularly. Gambling is not a way to earn money or recover losses. If play stops feeling manageable, use the controls available in your account or contact support. We can also point you towards independent organisations that offer confidential help.

BetandPlay Casino Responsible Gambling

Only gamble if you are 18 or older. Play with money set aside for entertainment, not money needed for bills or other essentials. You can leave a session at any time. If you need a longer break, account restrictions are available.

Manage Your Activity

Deposit and Loss Limits

Set a daily, weekly or monthly deposit limit in your account dashboard. Loss limits can help you decide how much you are prepared to lose before play stops. Choose an amount you can afford and review it when your circumstances change.

Session Reminders and Time-Outs

Reality checks show your session time, with reminders during continuous play. You can also request a time-out through support to suspend your account temporarily, from 24 hours to six months. Step away whenever you need to, even if you have not reached a limit.

Self-Exclusion

If taking a short break is not enough, request temporary or permanent self-exclusion through account settings or support. Temporary self-exclusion starts at seven days. Promotional communications stop during self-exclusion. Contact support if you need help choosing the appropriate restriction.

Know When to Stop

Warning signs can include spending more than planned, chasing losses, hiding gambling from others or finding it difficult to stop. Gambling may also be affecting you if it causes stress, disrupts sleep or interferes with work and relationships. These are reasons to pause and seek support, not reasons to keep playing.

Stay in Control

Decide on a spending limit and a stopping time before you play. Avoid gambling when upset, under pressure or affected by alcohol. Check your account activity and take breaks. If you repeatedly go beyond the limits you set, consider a time-out or self-exclusion and talk to someone you trust.

Get Support

Help is available outside BetandPlay Casino. Gambling Help Online offers support in Australia. Lifeline Australia can help if you are in distress. Gamblers Anonymous and Gambling Therapy also provide gambling-related support. You can contact our support team for help accessing account limits, a time-out or self-exclusion.